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Privacy Policy

At Lavish Café Bar & Grill, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with us online or in person.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number (e.g. for table bookings or event enquiries).

  • Reservation Details: Date, time, party size, and special requests.

  • Website Usage Data: IP address, browser type, pages visited, and time spent on the site (via cookies and analytics tools).

  • Marketing Preferences: If you sign up for newsletters or promotional offers.

How We Use Your Information

We use your information to:

  • Respond to enquiries and booking requests

  • Confirm and manage reservations or event bookings

  • Improve our website and customer experience

  • Send marketing communications (if you've opted in)

  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted service providers (e.g. booking platforms, email marketing services)

  • Law enforcement or government bodies when legally required

All third parties are required to keep your information secure and confidential.

Your Data Rights

You have the right to:

  • Request access to the data we hold about you

  • Ask us to correct, update, or delete your information

  • Withdraw your consent for marketing at any time

To make a request, please contact us at:  management@lavishse23.co.uk

Cookies

Our website uses cookies to enhance your browsing experience and track usage data. You can disable cookies in your browser settings if you prefer.

Data Security

We take reasonable steps to protect your information using secure systems and encryption where appropriate.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Lavish Café Bar & Grill, 133-135 Stanstead Rd, London SE23 1HH
Email:  management@lavishse23.co.uk
Phone:  020 4506 4815

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